At BreatheBuddy™, we take great care to ensure that every order is processed and delivered quickly, safely, and reliably.
This policy explains our order handling, delivery times, and customer responsibilities related to shipping.
All orders are processed within 1–3 business days after payment confirmation.
During periods of high demand or holidays, processing times may be slightly longer.
You will receive an email confirmation once your order has been shipped, including tracking information.
Our products are fulfilled and shipped through trusted logistics partners to ensure global delivery coverage.
Estimated delivery times by region are as follows:
United States: 6–10 business days
United Kingdom & European Union: 6–10 business days
Canada & Australia: 6–10 business days
Rest of the world: 6-10 business days
Delivery times are approximate and may vary depending on customs procedures, carrier delays, or local postal efficiency.
We offer free standard shipping on most orders.
Express or priority shipping (where available) will be calculated and displayed at checkout based on your region and package weight.
Shipping fees are non-refundable once the order has been dispatched, except in cases where a shipment issue occurs due to our error.
Once your package has been shipped, you will receive an automated email containing your tracking number and carrier details.
Customers are responsible for ensuring that all shipping information provided at checkout is accurate.
If the address entered is incorrect and results in a returned shipment, reshipping costs may apply.
We make every effort to ensure your order arrives in perfect condition.
If your package is delayed, lost, or arrives damaged, please contact our customer service team at support@breathebuddy.store with your order number and relevant details.
Each case will be reviewed individually, and where appropriate, a replacement or refund will be arranged.
International orders may be subject to customs fees, import taxes, or duties imposed by the destination country.
These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Customs policies vary by country; please contact your local customs office for more information before placing an order.
Occasionally, delivery delays may occur due to external factors such as severe weather, customs inspections, or global logistics disruptions.
While we cannot control these circumstances, we remain committed to assisting our customers throughout the process and providing updates when possible.
For all inquiries regarding shipping or delivery, please contact our customer care team:
support@breathebuddy.store
www.breathebuddy.store